Florida Backcountry Policies
Welcome to floridbackcountry.com! Here you will find a select line of quality, name brand shallow water fishing gear and information dedicated to help increase your angling success!............Fish it Right with FloridaBackcountry!
We accept payment online by Pay Pal, MasterCard, Visa, Discover and American Express. Your credit card will not be charged until your order ships. Checks and Money orders accepted via mail. No COD's accepted.
Our business is located in Florida; we are required to charge local state sales tax to shipments within Florida.
Return Policy and Satisfaction Guarantee
If you are not completely satisfied with your order, simply return it to us within 30 days of its shipment date and we will credit you for the entire amount of your order less the shipping charges. Exchanges can also be made within 30 days of the shipment date.
Please contact us prior to any returns at www.floridabackcountry.com We may not accept returns unless we are contacted. We can also be contacted at [email protected].
For your protection, please insure the package for its full value and obtain a package tracking number. We cannot be responsible for lost or damaged packages that are sent to us for return or exchange.
Please keep all packaging materials, manuals, warranties and accessories intact. Products with missing or severely damaged packaging, manuals, warranties or accessories will be subject to a 15% restocking fee.
Products offered on our site are covered by a manufacturer's warranty.
All claims made under a manufacturer's warranty must be made directly to the manufacturer.
We may use Personal Information to send you news about upcoming events and promotions. We also may ask you to participate in an online survey. You can at any time "opt-out" of receiving such communications by clicking on the "Remove" link at the bottom of any email you receive.
Your Personal Information is used by Florida BackCountry, Inc in order to process and ship your orders. Florida BackCountry, Inc. does not sell, trade, rent or release your Personal Information to Third Parties without your permission.
How and When We Ship
Delivery Times and Back-Ordered Items
Florida BackCountry attempts to ship all in-stock orders within 48 hours (excluding days when our shippers will not accept shipments). Most Priority Mail deliveries arrive within two to three business days, and most ground deliveries arrive within five business days. If we are able to partial ship an incomplete order, we may ship the items separately at no additional cost to you.
Due to the wide selection of products we carry, items will sometimes become temporarily unavailable. We make every effort to get out of stock products back into inventory as quickly as possible. However, the manufacturer of an item may also be out of stock which could cause a much longer delay. We do everything we can to fill backorders as quickly as possible and your credit card is never charged until we ship your order.
Florida BackCountry, Inc. ships all orders via Priority Mail, UPS or Fed EX. All weekend orders are shipped Monday, or the next business day (if Monday is a business holiday).
Alaska and Hawaii Deliveries
Please add 1 to 3 additional days for standard delivery.
Outside of the United States
We regret that at this time we are unable to offer shipping services to anyone outside of the United States. We suggest that you have your order shipped to a friend or family member in the United States who can then send it to you.
Captain Ron Rebeck, President